What grinds your gears?

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erod550
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Postby erod550 » Thu Sep 22, 2011 9:14

Huzer wrote:I must be doing it wrong. We've compared SW and KS numerous times and the tallies usually come up about the same. Both are expensive, and I can't stand KS.

That said, if someone is getting $250 of items for $25, it's obviously marked up quite healthily to start with, eh?


This. King Soopers and Safeway are almost identical on prices for everything we buy. One will usually be having a sale on something one week while the other is having a sale on something else and then they switch. We go to whichever one is having the sale on what we need at the time. And that's only if we're just not in the mood to deal with Wal-Mart, which is much cheaper than both of them. Or we need produce or steaks, because we won't buy either from Wal-Mart.

And christi, you say you don't understand why customer service people are rude, even when you're nice to them, but in your own post you said your dad was "raising hell" over some sale that happened weeks ago that he was now demanding a refund for without even having your membership card with him. THAT's why customer service people get rude, because they deal with customers like that day in and day out. Customers expect you to just bend over and take it while they rip you a new one and there's only so much you can take and still keep a smile on your face. If you don't realize that, then I'm guessing you've never worked in customer service. It sucks. Really bad. Like unbelievably bad. The customer is never happy no matter what you do and you get shit on all day every day.

There, that's my rant about something that grinds my gears after many years working in customer service, lol. Thankfully, I'm at a point where I hopefully won't ever have to do it again. But I try my best to be patient with customer service people because I know you have some bad days after some idiot just chewed you out for something that wasn't your fault or that you had no control over. It's the same reason I tip well at restaurants. I've been there, dependent on tips. I know how hard it is, so I try to give back when I can. I don't always keep my temper in check when dealing with a customer service rep, but I make an effort not to yell at them if I can help it unless they really are being rude.

For the record, following store policy and not just caving to your every demand should not be construed as being rude.
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christi
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Postby christi » Thu Sep 22, 2011 9:14

@Erod: Let me rephrase... My dad only retaliated after they told him they cannot help him because he did not have my card. Furthermore, the receipt obviously shows I scanned my card, and would have been obvious to the employee that I had a card.

My dad did not demand a refund, but more so to get it at what I should have gotten with the safeway card. However, my dad does get flustered pretty easily :P

Also, I have worked in CS for over 8 years, I know exactly how customers treat reps and employees when they're annoyed. I deal with that shit everyday as a customer service rep for AT&T Call center. People have no respect over anyone, and demand and try to "game" their way to get adjustments or free shit or something every month. (People did this in Verzion as well when I was their Tier III tech support).

Sorry if I posted a bit off to confuse you there, Erod.
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GR-8
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Postby GR-8 » Thu Sep 22, 2011 9:14

christi wrote:@Erod: Let me rephrase... My dad only retaliated after they told him they cannot help him because he did not have my card. Furthermore, the receipt obviously shows I scanned my card, and would have been obvious to the employee that I had a card.

My dad did not demand a refund, but more so to get it at what I should have gotten with the safeway card. However, my dad does get flustered pretty easily :P

Also, I have worked in CS for over 8 years, I know exactly how customers treat reps and employees when they're annoyed. I deal with that shit everyday as a customer service rep for AT&T Call center. People have no respect over anyone, and demand and try to "game" their way to get adjustments or free shit or something every month. (People did this in Verzion as well when I was their Tier III tech support).

Sorry if I posted a bit off to confuse you there, Erod.

I only yell at customer service reps because I'm mad at the company that they are working for not at them. So they should keep that in mind. Only once have I gone off on a customer service rep and to think of it it's been the only bad encounter I had with T-mobile in ever. This lady had the biggest attitude when I got pissed off when I got back from Greece one summer. The day before I left and was gone for over a month my cousin text me the same message like 2000 times and at that time I only had 500 messages because I wasn't a huge texter. I came home to a $300+ cell phone bill. She refused to listen to the situation and change my plan to unlimited txt and back-date it so instead of paying for all those charges I just pay the $15 for unlimited txt. They've done it before no problem for other reasons. That lady was just rude about it.
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kingtut
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Postby kingtut » Thu Sep 22, 2011 9:14

When you mis-type a web address and have to look at this chic:

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erod550
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Postby erod550 » Thu Sep 22, 2011 9:14

2015 Ironman Silver Veloster Turbo - Bone stock and staying that way

1990 Crystal White Miata - Beater - Bignose 1.6L Swap, Robbins Top w/Glass Window, E-Codes, Air Horns, Brembo Rotors



Former Rides:

2011 Kona Blue Mustang GT 5.0

2009 True Red Mazdaspeed3 GT

2005 Flame Red SRT-4

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kingtut
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Postby kingtut » Thu Sep 22, 2011 9:14

Whaa? Really? For example, if I typed "www.coloradomazaclub.com" or something -- forgetting the 'D' in Mazda, I'd go to some site like that. Or the Search Alligator one.

Don't get me wrong, I'm sure my computer is crawling with malware...

one and one makes two, together we are free

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bellalyssa
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Postby bellalyssa » Thu Sep 22, 2011 9:14

kingtut wrote:, I'm sure my computer is crawling with malware...


Read as: Tut like nooodes :)
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tsx_guy
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Postby tsx_guy » Thu Sep 22, 2011 9:14

bellalyssa wrote:Read as: Tut like nooodes :)


ha ha ha...he does...what a perv....
"20<cut off="">"</cut>

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kingtut
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Postby kingtut » Thu Sep 22, 2011 9:14

Good stuff:lol:
one and one makes two, together we are free

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alex_n/a
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Postby alex_n/a » Sat Sep 24, 2011 9:14

when you get pissed of at vista because it sucks!!!!! so you install the old trusty xp (best of all windows os. It all goes great. after install you check the space it took up in your HD and its only 1.5GB :D, time for updates right? no big deal, except after updates the space it's taking up is 15GB... why windows why?

But here is what really is pissing me off cause I can't solve this issue. the computer was never designed for xp. so some drivers are missing. looked online and did my research. well they don't exist! I need 2 video drivers and modem driver and a bus driver. what to do? what to do? where is speedjunkie when you need him, he solves these kinds of issues :D lol
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erod550
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Postby erod550 » Sat Sep 24, 2011 9:14

I've been running Vista on my main computer for the last 3.5 years with no problems. I see no reason to upgrade to 7 at this point. And running 10 year old XP on a machine where you can't even get drivers for anything doesn't sound better than whatever problem you were having with Vista.
2015 Ironman Silver Veloster Turbo - Bone stock and staying that way

1990 Crystal White Miata - Beater - Bignose 1.6L Swap, Robbins Top w/Glass Window, E-Codes, Air Horns, Brembo Rotors



Former Rides:

2011 Kona Blue Mustang GT 5.0

2009 True Red Mazdaspeed3 GT

2005 Flame Red SRT-4

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kingtut
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Postby kingtut » Sat Sep 24, 2011 9:14

Grandprix Motorsports. Complete morons. Never...ever, ever will I buy or service anything from there.
one and one makes two, together we are free

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tsx_guy
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Postby tsx_guy » Sat Sep 24, 2011 9:14

kingtut wrote:Grandprix Motorsports. Complete morons. Never...ever, ever will I buy or service anything from there.




sooo...how'd it go?
"20<cut off="">"</cut>

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alex_n/a
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Postby alex_n/a » Sat Sep 24, 2011 9:14

erod550 wrote:I've been running Vista on my main computer for the last 3.5 years with no problems. I see no reason to upgrade to 7 at this point. And running 10 year old XP on a machine where you can't even get drivers for anything doesn't sound better than whatever problem you were having with Vista.


My problem with Vista is how it is installed on computers. This is more of a manufacture error. For example this computer has 512mb of RAM, a 80gb HD (before os is installed) and a "weak" processor. It meets the minimum requirements for vista, so why would toshiba install vista on this computer and not make it xp capable? In order to run a good vista os, you need at least 1gb of RAM, 120gb of HD minimum and a "good" processor. Then vista runs good and I don't have a problem with it (besides some programs not being vista compatible only xp and 7). now that it has xp it runs 50x better than when it was on vista. I found the drivers using other models. I am going to make recovery disks now so if something ever happens and it needs to be formatted I will not have problems.
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89' rx7/ brought back to life/ now sold

96' Honda Civic cx hatchback midori green / stock / daily driver / 39mpg

00' Ford explorer xlt / winter work horse / 218k miles and running like a champ

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Postby speedjunkie » Sat Sep 24, 2011 9:14

alex_n/a wrote:where is speedjunkie when you need him, he solves these kinds of issues :D lol


Are you sure you're not talking about someone else? The only way I fix computers is by destroying them with my rage and then buying a new one LOL. By NO means am I any kind of computer expert, sorry for giving you the wrong impression Alex LOL.
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