Frustrated

T-time · Postby **T-time** » Thu Jul 31, 2008 9:14

yea your car was parked there all day

Huzer21 · Postby **Huzer21** » Fri Aug 01, 2008 9:14

<div class='quotetop'>QUOTE (MazdaTom @ Jul 31 2008, 07:59 PM) [url=index.php?act=findpost&pid=58925]<{POST_SNAPBACK}>[/url]</div>

This is why I never take my car in for service.

Best of luck to you Tim with whatever you get. Both of my Mazdas have been relatively trouble free for me.[/b]

Thanks, both of my Mazdas have been relatively trouble free as well. I'm just baffled as to why I'm at such an impasse with every dealership I take the car to on this specific issue. This morning, Jimmy at Burt is going to drive it, and that will basically be my last hope. I know people think I just want to unload the car at this point, but that couldn't be further from the truth. I would LOVE to keep the RX-8. It's just frustrating that the dealer, and the manufacturer, are doing everything in their power to not honor the warranty on the car.

ZoomPrincess · Postby **ZoomPrincess** » Fri Aug 01, 2008 9:14

I was chatting with my josh last night and we were wondering, did you remove your aftermarket accessories? Have you done something to the shifter or any of its componets in aftermarket stuff, that would make them think you are only using it for racing?

Huzer21 · Postby **Huzer21** » Fri Aug 01, 2008 9:14

The only aftermarket stuff on the car is interior trim stuff, and the suspension/brakes. Short shifter is gone. I just got back from Burt. Jimmy drove the car and is going to bat for me. His first words when he drove it were "It's not your f@#$&^ clutch." Then, he apologized for the language. haha! He was easily able to grind in 1st and 2nd gear. Both up and downshifting. So now, I at least have a service manager that is saying it's the syncros. He's supposed to call me back today and let me know what the course of action will be.

Lakewood is the only dealer that said I was racing the car. When he told me that, I chuckled...I haven't even had the car into the mountains for a good drive yet.

MazdaTom · Postby **MazdaTom** » Fri Aug 01, 2008 9:14

And isn't all your suspension stuff Mazdaspeed stuff? They encourage the sale of that stuff- even for street cars.

Hope everything works out one way or another.

Huzer21 · Postby **Huzer21** » Fri Aug 01, 2008 9:14

Yup, it's all Mazdaspeed stuff, except for the Racing Beat sway bars. Things with Jimmy went really well, so while I'm still rather pessimistic, there's some shimmer of hope. It was actually pretty funny listening to him as he was driving the car and trying to shift. Everytime it would grind, and he would just add "it's NOT your clutch..."

If nothing else, at least I know I'm not crazy.

And thanks folks for your support and letting me vent.

ZoomPrincess · Postby **ZoomPrincess** » Fri Aug 01, 2008 9:14

I'm glad that he is behind you now, I know how it feels to have every service person against you.. been there with McDonald.. Jimmy is a great guy and will do anything to help you out. Let's just hope he can get this thing fixed under warranty!

GR-8 · Postby **GR-8** » Fri Aug 01, 2008 9:14

Woohooo. Another 10+ for Burt and Jimmy. I hope he gets things all worked out for you. If he gets things done I wonder which dealer you will be giong to to get it replaced.

AIM WO4 · Postby **AIM WO4** » Fri Aug 01, 2008 9:14

Phew! Jimmy got out of my "bunch of morons" comment. :lol:

Huzer21 · Postby **Huzer21** » Tue Aug 05, 2008 9:14

Hopefully, I get some news soon. c'mooooooooooooooooooooon, Burt (Jimmy)!

kingtut · Postby **kingtut** » Tue Aug 05, 2008 9:14

<div class='quotetop'>QUOTE </div>

Hopefully, I get some news soon. c'mooooooooooooooooooooon, Burt (Jimmy)![/b]

[/fingers crossed] Dealerships have proven to me over and over again to be real dicks....a very small amount have proven to be HONEST and helpful....lets hope this situation reflects the latter :40d073cf:

Good luck man!

Huzer21 · Postby **Huzer21** » Fri Aug 08, 2008 9:14

And...shot down.

AIM WO4 · Postby **AIM WO4** » Fri Aug 08, 2008 9:14

Sad... very sad.

I suppose Mazda Cust Serv bailed, too?

kingtut · Postby **kingtut** » Fri Aug 08, 2008 9:14

I think I just threw up in my mouth :wacko:

I thought only VW/Audi of America treated their customers like that....

Huzer21 · Postby **Huzer21** » Fri Aug 08, 2008 9:14

<div class='quotetop'>QUOTE (AIM WO4 @ Aug 8 2008, 11:26 AM) [url=index.php?act=findpost&pid=59602]<{POST_SNAPBACK}>[/url]</div>

Sad... very sad.

I suppose Mazda Cust Serv bailed, too?[/b]

Yup, Mazda customer service was basically the first to bail out, saying it was a dealer's decision and there was nothing they could do. Jimmy/Burt said they wouldn't swap the tranny (district manager's decision), but would look at the transmission once they had a trained tech, which "might" happen in a couple of months, and most likely before my warranty is up next May. Sigh.

Frustrated

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