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Posted: Fri May 02, 2008 9:14
by SpeedRacer
So I dropped my car off Tuesday evening and picked it up today (friday). They replaced my turbo and everythings amazing now! Great overall experience, and they have no problem with mods. If it is a warranty thing like the turbo you do have to put it to stock but thats it. So if your worried about warranty stuff and doing oil changes with mods go over to Sil ter har. Big shoutout to Nick and Clark over there and definitely appreciate their help. Also got the cowl TSB done while it was there (no more rattling!).
Anyways the car feels amazing now!
Item Pay Type Item Status Concern Correction
24 Warranty Done PERFORM MULTI-POINT INSPECTION MULTIPOINT INSPECTION PERFORMED
25 Warranty Done RENTAL RENTAL CAR ASSIST
51 Warranty Done CUSTOMER STATES FRONTT OF DASH AREA MAKES A CREEKING SOUND, BY GLASS R+I COWL PANEL AND ADDED INSULATOR PADS PER MTOL 5636
52 Warranty Done CUSTOMER STATES EXHAUST IS BLOWING SMOKE, AT IDLE REPLACED TURBO CHARGER ASSEMBLY WITH ALL GASKETS
53 Warranty Done FREIGHT FREIGHT
We are open from 7:30 am to 6:00 pm Monday through Friday and 8:00 am to 5:00 pm on Saturday.
Posted: Fri May 02, 2008 9:14
by MS3_Mafia
Sweet, glad you got your car back!
Posted: Fri May 02, 2008 9:14
by TheNewBlack
Good news! Glad to hear you got it back okay.
Posted: Fri May 02, 2008 9:14
by movovr
Great news Josh, I always getted nervous about going over there for my routine maint. but I guess I shouldn't. What's the creaking you're referring too?
Posted: Fri May 02, 2008 9:14
by SpeedRacer
Your car doesn't have it but there's a rattle in the cowl (where the windshield wipers lay)
Posted: Fri May 02, 2008 9:14
by movovr
....getted, wtf? must be Happy Hour talking lol
Posted: Fri May 02, 2008 9:14
by movovr
so, you're honestly gonna let me drive it one of these days?
Posted: Fri May 02, 2008 9:14
by SpeedRacer
yeah :P
Posted: Fri May 02, 2008 9:14
by tsx_guy
congrats josh...!!! wish mine was that easy...
Posted: Sat May 03, 2008 9:14
by STHMotors.com
<div class='quotetop'>QUOTE (SpeedRacer @ May 2 2008, 06:28 PM) [url=index.php?act=findpost&pid=44118]<{POST_SNAPBACK}>[/url]</div>
So I dropped my car off Tuesday evening and picked it up today (friday). They replaced my turbo and everythings amazing now! Great overall experience, and they have no problem with mods. If it is a warranty thing like the turbo you do have to put it to stock but thats it. So if your worried about warranty stuff and doing oil changes with mods go over to Sil ter har. Big shoutout to Nick and Clark over there and definitely appreciate their help. Also got the cowl TSB done while it was there (no more rattling!).
Anyways the car feels amazing now!
Item Pay Type Item Status Concern Correction
24 Warranty Done PERFORM MULTI-POINT INSPECTION MULTIPOINT INSPECTION PERFORMED
25 Warranty Done RENTAL RENTAL CAR ASSIST
51 Warranty Done CUSTOMER STATES FRONTT OF DASH AREA MAKES A CREEKING SOUND, BY GLASS R+I COWL PANEL AND ADDED INSULATOR PADS PER MTOL 5636
52 Warranty Done CUSTOMER STATES EXHAUST IS BLOWING SMOKE, AT IDLE REPLACED TURBO CHARGER ASSEMBLY WITH ALL GASKETS
53 Warranty Done FREIGHT FREIGHT
We are open from 7:30 am to 6:00 pm Monday through Friday and 8:00 am to 5:00 pm on Saturday.[/b]
Thanks Josh.
Posted: Sat May 03, 2008 9:14
by goldrocket
Nice to see some dealers understand customer service!
Posted: Sat May 03, 2008 9:14
by tbot
i'll second the props to them. When i had my ranger they did a warranty service on the tranny. I dropped it off on a friday i think over 4th of july weekend and they got it back to me on the next monday afternoon. And Nick right now is taking care of me trying to get a speed6, so i do enjoy working with the people up there.
Posted: Sat May 03, 2008 9:14
by SpeedRacer
Tbot see if you can recommend the club so I can get a referal bonus lol it only goes back into the club ultimately to help pay for stuff.
Posted: Sat May 03, 2008 9:14
by STHMotors.com
<div class='quotetop'>QUOTE (SpeedRacer @ May 3 2008, 04:25 PM) [url=index.php?act=findpost&pid=44220]<{POST_SNAPBACK}>[/url]</div>
Tbot see if you can recommend the club so I can get a referal bonus lol it only goes back into the club ultimately to help pay for stuff.[/b]
I already got it in the deal. I got your back...
Posted: Sat May 03, 2008 9:14
by SpeedRacer
Thanks dude! Trust me it'll come back to you guys
